Save frequent locations
This guide shows where to save the addresses you use again and again, so new orders and routes can reuse them instead of you retyping them.
What it is
Routella keeps addresses in two places. Your regular customers' addresses live in Customers: each customer can have one or more places, and new orders pick them from there. Your own places, where deliveries start, live in Warehouses. The older Saved addresses page is no longer used by orders or routes; it now offers to move your saved customer addresses into Customers.
Why it matters
Typing the same address by hand each time wastes minutes and invites typos, and a small mistake can send a driver to the wrong street. Saving it once in Customers means every new order for that customer starts from the right address.
Step by step
- 1Save a regular customer's addressOpen Customers, pick the customer (or add them), and add a place with the full address. New orders for that customer can use it, and a weekly delivery plan uses it too.
- 2Save your own pickup placesOpen Warehouses and add each shop, kitchen or warehouse where deliveries start. Routes start from these places.
- 3Move addresses you saved on the old pageIf you used the old Saved addresses page, open it (Settings has no tile for it any more; go to /saved-locations). At the top, press "Move my customer addresses to Customers". Each address moves once, so pressing it again changes nothing.
Tips
- Give every customer place a clear name, such as "Office - back entrance", so it is easy to pick later.
- Put gate codes and "call on arrival" in the order note so the driver sees them on the stop.
Common questions
Why don't my Saved addresses show up when I add an order?
New orders, the board and routes read only the places saved in Customers. Use the move button on the Saved addresses page to bring your saved customer addresses there.
Where do my own shop and warehouse addresses go?
In Warehouses. Routes start from a warehouse, and each warehouse can have its own drivers.
Start running your deliveries
Still stuck?
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