Routella guides

Delivery & route planning guides

Practical guides on running your own delivery fleet, optimizing routes, and getting more out of every driver.

Latest · Laundry

Laundry & Dry Cleaning Delivery Software (2026): Pickups, Routes & Notifications

Laundry and dry cleaning delivery is a two-leg business — you collect, then you return — and both legs are time-window heavy. Here is how to plan the runs, keep drivers efficient, and keep customers home for the slot.

Read guide · 9 min read
All guides
Grocery

Grocery Delivery Software for Local Stores (2026): Own Drivers, Same-Day & Routes

Grocery delivery lives or dies on dense routes, tight windows, and perishable goods that have to arrive first time. Here is what grocery delivery software has to do — and how a local store runs it in-house.

9 min read
Delivery operations

How to Dispatch Multiple Drivers: Assign & Balance Delivery Orders

The hard part of running two-to-ten drivers is not routing one of them — it is splitting the day fairly across all of them. Here are the assignment methods that work and a dispatch workflow that keeps the load balanced.

9 min read
failed deliveries

What Is a Delivery Exception? Causes, Codes & How to Fix Them

A delivery exception is the carrier-speak word for "something went wrong on the way." Here is what it actually means, the common causes, and how an own-fleet operation prevents and resolves them.

9 min read
Last-mile delivery

Last-Mile Delivery KPIs: The Metrics That Actually Matter (2026)

You cannot improve a delivery operation you do not measure. Here are the last-mile KPIs worth tracking, how to calculate each one, what a healthy number looks like, and how to collect them without a data team.

9 min read
Delivery operations

How to Set Up Delivery Zones (By Drive Time, Not Distance)

Most delivery areas are drawn as a circle on a map — and a circle is almost never the area your drivers can actually reach in time. Here is how to design delivery zones around drive time instead, how many to run, whether to charge by zone, and how to set them up in Routella.

9 min read
Route optimization

Delivery Time Windows: How to Use Them Without Wrecking Your Routes (2026)

A narrow time window keeps the customer home and cuts failed deliveries, but it also splinters your routes and pushes up cost per drop. Here is how to design windows that balance both.

8 min read
Route optimization

Using Google Maps for Delivery Routes: Limits & When to Switch (2026)

Google Maps is free and familiar, but it stops at 10 destinations, never reorders them for you, and has no driver, proof, or tracking features. Here is where it works and where it breaks.

8 min read
Comparisons

Is Routella a Good Onfleet Alternative?

Onfleet is a mature, enterprise-grade last-mile platform built for larger and on-demand operations. Routella is an all-in-one dispatch platform for small fleets, with a real free plan and flat pricing. Here is how to choose.

8 min read
Comparisons

Choosing a Circuit Route Planner Alternative

Circuit is known for simple route optimization aimed at individual drivers and small teams. If you are scaling into a real dispatch operation, here is what to compare in an alternative.

8 min read
Comparisons

Routella vs EasyRoutes: Which Delivery App?

EasyRoutes is a Shopify-focused route planning app; Routella is an all-in-one dispatch platform that works across 32 store and ERP platforms. Here is how to decide which fits your delivery operation.

8 min read
Delivery cost

How to Calculate and Cut Your Delivery Cost Per Drop

Cost per drop is the one number that tells you whether in-house delivery is winning. Here is how to calculate it honestly and the levers that actually bring it down.

9 min read
Driver management

Delivery Driver Management: Pay, Tracking & Performance

Managing drivers well is mostly about clarity: a pay model they understand, stops on their phone instead of paper, and a handful of metrics that show who is doing the work. Here is how to set it up.

9 min read
COD

Cash on Delivery (COD): How to Manage It Cleanly

COD is simple until your drivers carry a few hundred dollars in mixed cash and nobody can say which order it belongs to. Here is how to run COD so every dollar ties back to an order.

9 min read
Pharmacy

Pharmacy Delivery Software: Chain of Custody & Proof

Medication delivery has zero margin for error: the right patient, a signed handoff, and a record that holds up. Here is the software setup that makes it auditable.

9 min read
Restaurants

Restaurant Delivery Without Marketplace Commissions

Delivery marketplaces take 15–30% of every order and own your customer. Here is how restaurants run their own drivers instead — keeping the margin, the data, and control over how the food arrives.

9 min read
Florists

Delivery Software for Florists (2026 Guide)

Flowers are perishable, time-bound, and emotional gifts — a delivery business with zero tolerance for error. Here is the software setup that keeps florist deliveries fast, fresh, and on time.

9 min read
Same-day delivery

How to Offer Same-Day Local Delivery (2026)

Same-day delivery is mostly an operations problem, not a logistics miracle. Here is the cutoff, batching, routing, and tracking setup that makes it reliable with your own drivers.

8 min read
Wix

Wix Local Delivery & Route Planning (2026)

Wix lets you offer and price local delivery at checkout, but it has no routing or driver tools. Here is how to import Wix orders, plan optimized routes, and give customers a live tracking link.

8 min read
WooCommerce

WooCommerce Local Delivery & Route Planning (2026)

WooCommerce can charge for local delivery, but it stops at checkout. Here is how to import those orders, plan optimized multi-stop routes, dispatch your drivers, and keep customers updated.

8 min read
Customer experience

How to Cut "Where Is My Order?" Support Tickets

Most "where is my order?" tickets are anxiety, not complaints — and anxiety is preventable. Here is a practical playbook to cut WISMO contacts before they reach your inbox.

9 min read
Customer experience

Delivery Notifications: WhatsApp & SMS Best Practices

The right delivery notification at the right moment prevents a support call and makes a wait feel managed. Here is what to send, when, and on which channel.

9 min read
Customer experience

Live Delivery Tracking & ETAs: A Practical Guide

A live tracking page with a real-time ETA is the single highest-impact thing you can give a customer waiting on a local delivery. Here is how it works and how to set one up.

9 min read
failed deliveries

How to Reduce Failed Deliveries and Lift First-Attempt Rate

Every failed delivery costs you twice: the wasted trip and the redelivery. Here are the real causes of missed deliveries and how to lift first-attempt rate.

8 min read
proof of delivery

Proof of Delivery: A Complete Guide for Delivery Teams

A missing signature can cost you the whole order in a dispute. Here is what proof of delivery really is, which types hold up, and how to capture it cleanly.

8 min read
route optimization

How to Optimize Multi-Stop Delivery Routes (2026)

Sequencing 30 stops by hand wastes fuel, hours, and driver patience. Here is how multi-stop route optimization actually works, and the workflow that makes it stick.

8 min read
Delivery operations

How to Run Your Own Delivery Fleet in 2026 (Without Marketplace Fees)

Third-party marketplaces take 15–30% of every order and own your customer relationship. Here is how to run deliveries with your own drivers instead — and what software makes it manageable.

9 min read
Route optimization

The Best Delivery Route Planner Software in 2026

Route planning is the biggest lever on delivery cost. Here is what actually matters when choosing software — and an honest rundown of the leading options.

8 min read
Shopify

How to Set Up Local Delivery & Route Planning on Shopify (2026)

Shopify can collect local delivery orders, but it won’t plan routes, run drivers, or track deliveries. Here’s how to add the missing pieces.

7 min read