Create delivery zones

What it is

A delivery zone is a piece of the map that you mark as "we deliver here." You give it a name and a color, then draw its shape. Routella gives you three easy ways to make a zone: pick whole regions from a list, draw a circle around one spot (great for "we deliver within 10 km of our shop"), or trace a custom outline by tapping points on the map. Once a zone exists, every order that lands inside it gets tagged with that zone, so your work is grouped by area instead of one long messy list.

Why it matters

When your deliveries are sorted by area, your day gets calmer. You can see at a glance how many orders are stacking up in each part of town, hand a whole neighborhood to one driver, and stop sending people on zig-zag trips across the city. If you run more than one shop or warehouse, zones also decide which location an order is fulfilled from — Routella sends each order to the nearest store you picked for that zone — so packing and routing line up automatically instead of by guesswork.

Step by step

1. 1
   Open the Delivery Zones page and start a new one

   Go to the Delivery Zones page in Routella. Find the action that starts a new zone (the one labeled for adding a new zone). A form opens at the top of the screen, ready for you to fill in.
2. 2
   Give the zone a name and a color

   Type a clear name you'll recognize later, like 'Downtown' or 'North Side' (a name is required — you can't save without one). Then tap one of the colored dots to color-code the zone. Each zone should have its own color so they're easy to tell apart on the map; if you tap a color another zone already uses, Routella warns you. You can also tap the plus circle to mix your own custom color.
3. 3
   Choose how you want to shape the zone

   Pick one of the three zone types. 'Radius' draws a circle around a single point — best for 'we deliver this far from our store.' 'Free area' lets you trace any shape by tapping the map — best for following real neighborhood borders. 'Districts' lets you tick ready-made regions from a list (this list appears for Israel-based accounts); for other countries, use Radius or Free area.
4. 4
   Draw the zone on the map

   For Radius: drag the speed slider or type a number to set the distance in kilometers, then click the map (or drag the pin) to place the center — you'll see the circle update live. For Free area: tap the button to start drawing, then click points on the map to outline the area (you need at least 3 points), and tap again to finish. For Districts: tap each region you deliver to so it lights up in your zone color.
5. 5
   Add a branch or store and pick warehouses (optional)

   If this zone is served by a specific shop, type its name and address in the Branch / Warehouse fields. If your account has two or more warehouses, you'll also see buttons to choose which warehouses serve this zone — orders in this zone are then fulfilled from the nearest one you picked. If you pick none, those orders go to your main warehouse. With only one warehouse, Routella attaches it for you automatically.
6. 6
   Save the zone

   Tap the save button. If anything required is missing — no name, no district selected, no center point, or fewer than 3 points for a free area — Routella shows a short message telling you exactly what to fix. Once it saves, the new zone appears as a card in the list below the form.
7. 7
   Review, edit, or remove your zones

   Each saved zone shows as a card with its color stripe, type, and details. Use the pencil button on a card to reopen and change a zone, or the trash button to delete it (Routella asks you to confirm first, so you won't delete one by accident). If you have several warehouses, a filter at the top of the list lets you show only the zones tied to one of them.

Tips

• Keep zones from overlapping too much. If two zones cover the same street, an order could be hard to place cleanly. Tidy, side-by-side areas sort the most reliably.
• Use a different color for every zone. It makes the map readable at a glance and Routella will even warn you when a color is already taken.
• Start simple with the Radius circle. It's the fastest zone to make — set the distance, drop the center, done. You can always switch to a hand-drawn 'Free area' later when you want exact neighborhood borders.
• There's a separate 'Draw district' helper that lets you trace a shape and copy its map points as text. That's a power-user tool for building reusable region outlines — most people can ignore it and just use the normal 'Free area' type inside the zone form.

Common questions

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