Driver scoreboard

What it is

The Driver scoreboard ranks your delivery team. For each driver, Routella adds up the deliveries they finished, how often they arrived on time, their customer star ratings and how far they drove, and turns that into one number called a score (a point total that lets you compare drivers at a glance). It fills in by itself from deliveries you finish in Routella, so there's nothing to type in. You'll see a top-three podium, a full ranking table and badges (small icons a driver earns for reaching a milestone).

Why it matters

When you run your own deliveries, it's hard to know who's really pulling their weight and who needs a little help. This page answers that in a few seconds. You can see who delivers the most, who is the most reliably on time, and who customers love, all in one place. That makes it easy to praise your strongest drivers, gently coach the ones who are slipping, and make fair decisions about hours, routes, or bonuses, based on real numbers instead of a gut feeling.

Step by step

1. 1
   Open the Driver scoreboard

   Open the menu and choose Business → Driver scoreboard. The page ranks every driver who finished at least one delivery in the period you pick.
2. 2
   Pick the time period you want to look at

   Near the top there is a menu for the time range: Last 7, 14, 30 or 90 days. The whole page recalculates for that window, so use a short range to check recent weeks and a longer one to judge overall habits.
3. 3
   Read the five summary cards at the top

   The cards give you the big picture for the period: Lead Driver (your current number one), Average Score, Total Deliveries, On Time Rate (out of the deliveries that had a time window) and Active Drivers.
4. 4
   Check the winners podium

   Your top three drivers appear as larger cards marked 1, 2 and 3. Each card shows the driver's points, deliveries, on-time percentage and star rating. A dash means that part could not be measured yet.
5. 5
   Scan the full ranking table

   Under the podium is every driver, with rank, deliveries, on time, rating, distance, score, badges and trend. On a phone, distance, badges and trend are left out of the table — tap a driver to see them. "Not measured" under On time means none of that driver's deliveries had a time window.
6. 6
   Open a single driver's details

   Tap a driver on the podium or in the table. The window shows deliveries, on time, rating, score, distance and trend, then "What makes up this score" with each part of the score, and any badges the driver earned. Trend compares the number of deliveries with the same number of days before — for example "3 more deliveries than the 30 days before". Close it with the X or the Close button.

Tips

• The score is built from real deliveries, so you never type anything in: Score = 10 per delivery + 2 per % on time + 20 per average star + 0.1 per km. You can't edit a score by hand; it changes as drivers finish more and better deliveries.
• On time counts only deliveries that had a time window, and a delivery counts as on time when it was finished by the end of its window. A driver whose deliveries had no time windows shows "Not measured".
• Ratings come only from customers who rated the delivery in Routella. A delivery nobody rated adds nothing to the score, and a driver with no ratings shows "No ratings yet".
• Badges are milestones a driver earns on their own: Veteran at 50 deliveries and Centurion at 100, Punctual for 95% or more on time (at least 10 deliveries with a time window), Star for a 4.8+ rating (at least 5 ratings), and Marathoner for 1,000+ km.

Common questions

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