Set your warehouses & pickup points

What it is

The Warehouses page is where you tell Routella about each location you send deliveries out from. That could be your shop, your kitchen, your studio, or a storage unit. Each location gets a card showing its name, address, and phone, plus a quick count of how many drivers, vehicles, and delivery zones (the map areas a driver covers) belong to it. One location is marked "Primary," meaning it's your main one. The Primary location is the starting point your delivery routes are planned from, and it's the spot your dashboard map centers on when you open it.

Why it matters

Routella plans the smartest driving order for your stops, and it needs to know where each route begins. If your starting point is wrong, every route is planned from the wrong place, so the driving directions and arrival times will be off. Setting your real locations fixes that. It also lets you keep more than one location organized, so a driver, a van, or a delivery area can be tied to the right place instead of one big mixed-up list. The payoff is simple: shorter routes, more accurate arrival times for your customers, and a map that opens looking at the area you actually work in.

Step by step

1. 1
   Open the Warehouses page

   From your dashboard, go to the Warehouses page. If you've never added one, Routella may already show a single starter location named "Main warehouse." That's normal — it was created for you so you have something to start from.
2. 2
   Start adding a location

   Click the "Add warehouse" button near the top right. A form opens. (You can also edit your existing starter location instead of adding a brand-new one — use the "Edit" button on its card.)
3. 3
   Give it a clear name

   In the Name box, type a name you'll recognize at a glance, like "Main shop" or "London warehouse." A name is required — you can't save without one. The phone number box below is optional, so add it only if it's useful to you.
4. 4
   Type the address and pick it from the list

   Click in the Address box and start typing your street address. After a few letters, Routella shows a short list of matching real-world addresses. Click the correct one. A green check confirms it's set, which also pins the exact spot on the map. Picking from the list (instead of just typing) is what gives Routella the precise location it needs for accurate routes.
5. 5
   Save the location

   Click the Save button at the bottom (it reads "Create warehouse" for a new one, or "Save changes" when editing). Your new location now appears as a card in the list.
6. 6
   Add who and what works there (optional, but handy)

   Right after saving, Routella offers quick shortcuts to add drivers, vehicles, and delivery zones tied to this location. You can do it now or later — the same shortcuts live on each location's card as small tappable counts. This keeps each location's people, vans, and coverage areas organized under it.
7. 7
   Choose your main location

   Decide which location is your everyday starting point. On any other card, click "Make primary." Routella asks you to confirm, then marks that card "Primary," makes it the spot your routes start from, and recenters your dashboard map on it. Only one location can be Primary at a time.

Tips

• Pick the address from the dropdown list, don't just type it. Choosing a suggestion drops an exact pin; typing free text alone can leave the spot fuzzy and throw off your routes.
• Your Primary location is special: it's the route start point and the map center. If your drivers actually leave from a different place, make that place the Primary one.
• You can't delete a location while drivers, vehicles, or zones are still attached to it — Routella will ask you to move those somewhere else first. The Primary location also can't be deleted; make another one Primary first if you need to remove it.
• Deleting is forgiving: if you remove a location by mistake, Routella offers an Undo so you can bring it right back.

Common questions

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