Assign orders automatically

What it is

Routella assigns orders by area. You draw delivery areas on the map and give each one a driver. On the board, "Automatic Zone Route" takes the waiting orders inside an area and builds that driver's route in one tap. Autopilot Day goes further: every morning it plans the whole day across your areas — keeping each van's room and each driver's shift in mind — and either sends you one plan to approve or dispatches it by itself, whichever you choose. Orders it cannot place, such as one with no map location, are listed with the reason.

Why it matters

When you're busy, assigning orders by hand is slow and easy to get wrong. With areas, every order already knows whose route it belongs to, so a new order goes to the right driver without you comparing a list to a map, and Autopilot can have the whole morning planned before you sit down.

Step by step

1. 1
   Add your drivers

   Open Drivers & Vehicles from the board and make sure each driver who works today is switched on. Areas can only be given to drivers who exist and are on.
2. 2
   Draw your delivery areas and give each a driver

   Open Delivery areas from the menu. Draw each area on the map (a circle, a free shape, or districts where your country has them), give it a name, and choose the driver who covers it.
3. 3
   Build an area's route on the board

   Once at least one area exists, the board shows an "Automatic Zone Route" button under the order list. Tap it, pick the area, and Routella builds that area's driver's route from the waiting orders inside it. Review the route and save it as usual — nothing is sent before you save.
4. 4
   Or let Autopilot plan the whole day

   In Settings → General, turn on Autopilot Day and choose when it runs. Pick "plan + one-tap approve" to get one WhatsApp with the day's plan to approve, or let it dispatch the day by itself. Orders it could not place are listed with the reason, and you can add them to a route by hand.

Tips

• An order outside every area is not assigned automatically. If that happens often, draw an area that covers it, or add the order to a route by hand.
• An order with no map location can never be placed until its address is fixed. Use Orders missing an address on the board to fix it.
• You can always move an order to another route by hand, before or after Autopilot plans the day.

Common questions

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